Partnering with FACE Credit last year was one of the best decisions we made for our business. They worked closely with us to restructure our accounts department.  Their dedication made them feel like a true extension of our team. FACE Credit went above and beyond our expectations, delivering solutions that perfectly aligned with our business needs. Their expertise and commitment have had a profound impact on our operations, and we couldn’t be more grateful for their support.

We’ve been working with FACE Credit for the past five months, and without hesitation, we can say they are one of the best outsourced companies we’ve ever worked with.
From the very beginning, their approach was professional, structured, and results-driven. We have grown quickly and at the same time acquired a similar sized company, and we needed support with two debtor’s ledgers. FACE Credit stepped in with clear strategies, consistent follow-through, and exceptional communication. In a short space of time, they have completely cleaned up our ledger.
What truly stood out was how they managed to engage with our customers in a way that was both respectful and effective. They collected money owed while preserving – and in many cases enhancing – our customer relationships. It’s been a win-win.
The team at FACE Credit have become a trusted extension of our business. They are responsive, knowledgeable, and deliver exactly what they promise.
We would highly recommend FACE Credit to any business looking to improve their credit control processes while maintaining strong relationships with their clients.

We’ve been incredibly impressed with the service provided by FACE Credit. They helped us collect our overdue invoices efficiently, but what truly stands out is how they managed to do so without upsetting any of our customers. Their professionalism and tact have preserved our client relationships while ensuring our cash flow remains healthy.
Beyond collections, FACE Credit has taken charge of our accounting needs, ensuring our bank reconciliations are accurate and that we’re compliant with all regulatory requirements. The quality of service they provide is exceptional, and they truly feel like an extension of our team. We couldn’t ask for a better partner in managing our financial operations.

We developed a great partnership with FACE Credit Consultancy and were impressed with their professional and sensitive approach to collections. Sharon, the business owner, really got to understand our systems and processes and worked very closely with our staff to streamline procedures. This resulted in an exceptional year end performance.

I would highly recommend engaging in the services of FACE Credit Consultancy.

I worked with Sharon recently on a sensitive issue with a client. The circumstances were such that if the situation wasn’t handled properly a relationship could be severely impacted. Sharon’s guidance and advice were invaluable to me. She helped me navigate through the problem. I got paid and managed also to maintain the relationship!!  I unreservedly recommend Sharon and Face Credit Consultancy.

As a sole trader, one of my biggest challenges is recovering bad debt. I had one in particular recently, that was international, I had more or less given up on getting paid. Then, I was introduced to Sharon and her business. Within days, the payment was arranged and in my bank account. Truly incredible! I highly recommend Sharon’s services – efficient, friendly, professional and most importantly, she gets the money you are owed!

Cabinpac partnered with FACE Credit Consultancy in 2020 to manage our Credit Control process.  This service has significantly improved cash flow into the business and has provided me with great peace of mind.  Sharon and the team have brought a sensitive, yet firm, approach to collecting cash from our customers. This approach to communication, mirrors our ethos and aligns with our customer centric focus, which is very important to us.  FACE Credit Consultancy is an extremely professional and effective company who go out of their way to deliver for Cabinpac and I highly recommend their services.

I took Sharon’s course on Wednesday of this week and I was so impressed! I now feel that I have the skills necessary to tackle payment problems on both sides meaning how to tackle situations where I’m both owed and indeed owe money. Thanks Sharon, your course was so beneficial to me in both business and life!

I attended Sharon Farrell’s ‘Effective Telephone Collections’ course. I am so pleased I did. The course content was relevant and to the point and the delivery very professional. Sharon took time to address specific areas I needed guidance with, and I came away from the course armed with information and documentation. It was time  very well spent!

I’ve just finished Sharon’s training course on credit management. It was excellent and a “must have” for all SME business owners. The content is concise and relevant and Sharon displays a confidence which grows from many years of hands on experience.

I have been using Face Credit Consultancy for the collection services since mid-2020 and I have never looked back. The service has increased my cash flow each month and it has freed me up to focus on my business and oversee operations. I have the utmost confidence that Sharon and the team will deliver a professional service, maintaining my customer relationship while still while ensuring I get paid. I would have no problem in recommending FACE Credit Consultancy to any other business.

Although we had a really solid Credit Control team in place we asked FACE Credit Consultancy to review our processes and procedures. Sharon created a robust policy as well as some really useful tools to help manage the process.

“Sharons experience in credit management is exceptional. She recently gave our finance and management team some training on credit management and reporting processes. The feedback form the team was that Sharon was very relatable and her knowledge and experience was self-evident. She gave us all a renewed energy and vigour to approach credit management with confidence and to set our regular meeting protocols in place. We would highly recommend Sharon to any company looking to improve their performance and to get better results.”

Sharon is a valued member of County Kildare Chamber.  FACE Credit Consultancy provide valued advice and training to our membership.  I have no hesitancy in recommending Sharon and her team to businesses who may require their services.