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Helping Businesses improve their cash flow.

Increase the cash flow of your business with payment collection and consultancy services.

FACE Credit Consultancy is an award-winning Company with a unique focus on delivering outstanding customer service.

FACE Credit provides adaptable credit solutions to increase the speed at which your business gets paid from customers. We have over 20 years’ experience working with start-up businesses, SME’s and multinationals. Our approach to Credit Control is bespoke in each case. We are sensitive to the ethos of the businesses with which we work, and maintain strong relationships with their customers, ensuring the Business gets paid!

FACE Credit Consultancy reduce your stress and anxiety when it comes to getting outstanding invoices paid on time, allowing you to focus on other aspects of running your business. Our Services enable your Business to be more cost-effective.

Get in touch today to see what we can offer you.

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CONSULTANCY

We specialise in offering businesses cost effective debtor book reviews and also providing credit control team evaluations.

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OUTSOURCED CREDIT CONTROLS

We will contact your debtors by written correspondence, phone or face to face to arrange payments and will also assist in resolving disputes.

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TRAINING

We provide team training or individual specialist training as required.  To motivate your team and give them confidence.

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Our debt collection services are designed to assist you speeding up late payments without causing any harm to your customer relationships.  Do not let invoices remain unpaid when FACE credit consultancy can help!  We have expert knowledge in how to manage unpaid debts and our professional methods will not harm your brand.

It does not matter what size your business is, an unpaid debt will have an impact on your business growth.  Our focused approach will see your cash flow improving as late payments are reduced.

If you need assistance with collections, we can help. Working with your team, we offer cost effective collection solutions by:

  • Contacting your debtors through the services of a highly experienced Credit Manager

  • Meeting your customers FACE to FACE to collect and/or resolve payment issues

  • Assisting in dispute resolution with your debtors

Get in touch today to see what we can offer you!

Years of experience, involving the review of debtors’ ledgers allows us to quickly form an opinion on the value of a book.

News

Testimonials

We developed a great partnership with FACE Credit Consultancy and were impressed with their professional and sensitive approach to collections. Sharon, the business owner, really got to understand our systems and processes and worked very closely with our staff to streamline procedures. This resulted in an exceptional year end performance.

I would highly recommend engaging in the services of FACE Credit Consultancy.

Peter Mc Sherry, Financial Controller Rentokil Initial Ltd.

I worked with Sharon recently on a sensitive issue with a client. The circumstances were such that if the situation wasn’t handled properly a relationship could be severely impacted. Sharon’s guidance and advice were invaluable to me. She helped me navigate through the problem. I got paid and managed also to maintain the relationship!!  I unreservedly recommend Sharon and Face Credit Consultancy.

Ted Walsh, Enable Me Coaching

As a sole trader, one of my biggest challenges is recovering bad debt. I had one in particular recently, that was international, I had more or less given up on getting paid. Then, I was introduced to Sharon and her business. Within days, the payment was arranged and in my bank account. Truly incredible! I highly recommend Sharon’s services – efficient, friendly, professional and most importantly, she gets the money you are owed!

Stephen Flanagan, Talent Attract

Cabinpac partnered with FACE Credit Consultancy in 2020 to manage our Credit Control process.  This service has significantly improved cash flow into the business and has provided me with great peace of mind.  Sharon and the team have brought a sensitive, yet firm, approach to collecting cash from our customers. This approach to communication, mirrors our ethos and aligns with our customer centric focus, which is very important to us.  FACE Credit Consultancy is an extremely professional and effective company who go out of their way to deliver for Cabinpac and I highly recommend their services.

Sean Murphy, Cabinpac

I took Sharon’s course on Wednesday of this week and I was so impressed! I now feel that I have the skills necessary to tackle payment problems on both sides meaning how to tackle situations where I’m both owed and indeed owe money. Thanks Sharon, your course was so beneficial to me in both business and life!

Alistair Conway, Accountant, Conway Conway & Co

I attended Sharon Farrell’s ‘Effective Telephone Collections’ course. I am so pleased I did. The course content was relevant and to the point and the delivery very professional. Sharon took time to address specific areas I needed guidance with, and I came away from the course armed with information and documentation. It was time  very well spent!

Dympna Skelton , Manager, Blackstairs Group Water Scheme

I’ve just finished Sharon’s training course on credit management. It was excellent and a “must have” for all SME business owners. The content is concise and relevant and Sharon displays a confidence which grows from many years of hands on experience.

Philipp Graf von Matuschka , Managing Director, Mind My Business

I have been using Face Credit Consultancy for the collection services since mid-2020 and I have never looked back. The service has increased my cash flow each month and it has freed me up to focus on my business and oversee operations. I have the utmost confidence that Sharon and the team will deliver a professional service, maintaining my customer relationship while still while ensuring I get paid. I would have no problem in recommending FACE Credit Consultancy to any other business.

Jack Mc Nelis, Managing Director, JMN Fire Alarms

Although we had a really solid Credit Control team in place we asked FACE Credit Consultancy to review our processes and procedures. Sharon created a robust policy as well as some really useful tools to help manage the process.

David Mahon, JJ Mahons & Sons

“Sharons experience in credit management is exceptional. She recently gave our finance and management team some training on credit management and reporting processes. The feedback form the team was that Sharon was very relatable and her knowledge and experience was self-evident. She gave us all a renewed energy and vigour to approach credit management with confidence and to set our regular meeting protocols in place. We would highly recommend Sharon to any company looking to improve their performance and to get better results.”

Fergal G Hopkins, Managing Director, Landsdowne Partnership

Sharon is a valued member of County Kildare Chamber.  FACE Credit Consultancy provide valued advice and training to our membership.  I have no hesitancy in recommending Sharon and her team to businesses who may require their services.

Allan Shine, CEO County Kildare Chamber, Board member and Director Chambers Ireland
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