In addition to our credit consultancy services we also offer a range of training.  This training is designed to empower your team to get the results you desire.   Each training session is designed to be unique to each client depending on size, industry and requirements.  Our flexible approach means you get the training you need without any time wasted.

The aims of our training modules are to ensure that your teams obtain the knowledge and skills to operate effectively.  Furthermore, our aim is for your business to have confident and motivated staff to ensure self-sustainability in your Credit Management processes.  This will allow you to focus on building your business.

What We Offer

FACE to FACE or Team Training

We curate the training to suit your requirements.  We offer one-to-one mentoring and training that will help improve your cashflow.  We will also tailor sessions for small or larger groups as required.

Training Modules.

FACE Credit Consultancy offers a bespoke training program tailored to your individual business needs including but not exclusively;

  • Planning and preparing
  • Communication
  • Credit Policy
  • Dunning Cycles
  • Credit Management KPIs

As experienced credit controllers, we will share the knowledge gained over many years’ experience in debt collection. Our tried and tested methods will offer practical solutions that can be implemented straight away in your business. Our professional yet friendly approach will make the training both valuable and enjoyable. Courses can be held in-house or at a training venue of your choice.

Sharon Farrell is the preferred trainer for the CMII (Credit Management Institute of Ireland).

CMII logo Face Credit Consultancy Training
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Training Testimonials

I have just finished Sharon’s training course on credit management.  It was excellent and a ‘must have’ for all SME business owners.  The content is concise and relevant, and Sharon displays a confidence which grows from many years of hands on experience.

Philipp Graf von Matuschka., Managing Director, Mind My Business

An excellent course.  I availed of this training this morning and what an informative few hours.  Like all good advice, it is so obvious once you hear it!  Simply put, Sharon knows her stuff and teaches it well.

Saundra Burke.

I took Sharon’s course on Wednesday of this week and I was so impressed!  I now feel that I have the skills necessary to tackle payment problems on both sides – meaning how to tackle situations where I am both owed and indeed owe money.  Thanks Sharon, your course was so beneficial to me in both business and life!

Alistair Conway, Accountant at Conway, Conway & Co.

I attended Sharon Farrell’s ‘Effective Telephone Collections’ course. I am so pleased I did. The course content was relevant and to the point and the delivery very professional. Sharon took time to address specific areas I needed guidance with, and I came away from the course armed with information and documentation. It was time  very well spent!

Dympna Skelton , Manager, Blackstairs Group Water Scheme

“I attended two training seminars with FACE Credit Consultancy Ltd.  I found great value in my training with Sharon who gave me a mixture of practical guidance, professional insight and therapy!!  The training had a positive impact on how I approach credit control and I felt empowered to carry out my professional role in this field.  I strongly recommend Sharon Farrell’s training programmes as a valuable tool for any company”

Ursula Kennedy, South Dublin Chamber