Small Business Success Course

Date: January 22, 2025
Time: 10:00 am to 3:00 pm
Venue: To be confirmed, Naas, Co. Kildare
Cost: €350

This course equips you with essential skills for effective credit management, from understanding credit’s role in business growth to mastering collection calls with confidence. Learn to build strong customer relationships, avoid costly mistakes, and adopt proven credit control strategies to reduce aged debt and maintain healthy cash flow for long-term success.

Why not join the Face Credit Team for what is sure to be an interesting and valuable course.

Course Content:

Understanding Credit’s Role in Business Growth

  • Discover why offering credit can drive growth and support your business’s success, helping you make informed, strategic decisions.

Building Strong Customer Relationships for Long-Term Success

  • Understand how fostering positive customer relationships strengthens credit control and supports healthy cash flow for your business.

Mastering Collection Calls with Confidence

  • Gain the confidence to make effective collection calls that protect your brand, enhance customer loyalty, and keep your cash flow on track.

Avoiding Costly Credit Management Mistakes

  • Learn where many businesses go wrong and what you can do to safeguard your cash flow and keep your business financially resilient.

Adopting Proven Credit Control Approaches

  • Explore credit control strategies that work across different business environments, empowering you to choose the best methods for your business’s needs.

Managing and Reducing Aged Debt for a Healthier Cash Flow

  • Apply strategies to minimise overdue accounts, improve your cash flow, and fuel growth—keeping your business financially strong and ready for the future.

To register your interest please contact our office by phone or email

Sharon Farrell is the preferred trainer for the CMII (Credit Management Institute of Ireland).

CMII logo Face Credit Consultancy Training

Training Testimonials

I have just finished Sharon’s training course on credit management.  It was excellent and a ‘must have’ for all SME business owners.  The content is concise and relevant, and Sharon displays a confidence which grows from many years of hands on experience.

Philipp Graf von Matuschka., Managing Director, Mind My Business

An excellent course.  I availed of this training this morning and what an informative few hours.  Like all good advice, it is so obvious once you hear it!  Simply put, Sharon knows her stuff and teaches it well.

Saundra Burke.

I took Sharon’s course on Wednesday of this week and I was so impressed!  I now feel that I have the skills necessary to tackle payment problems on both sides – meaning how to tackle situations where I am both owed and indeed owe money.  Thanks Sharon, your course was so beneficial to me in both business and life!

Alistair Conway, Accountant at Conway, Conway & Co.

I attended Sharon Farrell’s ‘Effective Telephone Collections’ course. I am so pleased I did. The course content was relevant and to the point and the delivery very professional. Sharon took time to address specific areas I needed guidance with, and I came away from the course armed with information and documentation. It was time  very well spent!

Dympna Skelton , Manager, Blackstairs Group Water Scheme

“I attended two training seminars with FACE Credit Consultancy Ltd.  I found great value in my training with Sharon who gave me a mixture of practical guidance, professional insight and therapy!!  The training had a positive impact on how I approach credit control and I felt empowered to carry out my professional role in this field.  I strongly recommend Sharon Farrell’s training programmes as a valuable tool for any company”

Ursula Kennedy, South Dublin Chamber