What our clients have said about us.
We developed a great partnership with FACE Credit Consultancy and were impressed with their professional and sensitive approach to collections. Sharon, the business owner, really got to understand our systems and processes and worked very closely with our staff to streamline procedures. This resulted in an exceptional year end performance.
I would highly recommend engaging in the services of FACE Credit Consultancy.
I worked with Sharon recently on a sensitive issue with a client. The circumstances were such that if the situation wasn’t handled properly a relationship could be severely impacted. Sharon’s guidance and advice were invaluable to me. She helped me navigate through the problem. I got paid and managed also to maintain the relationship!! I unreservedly recommend Sharon and Face Credit Consultancy.
Cabinpac partnered with FACE Credit Consultancy in 2020 to manage our Credit Control process. This service has significantly improved cash flow into the business and has provided me with great peace of mind. Sharon and the team have brought a sensitive, yet firm, approach to collecting cash from our customers. This approach to communication, mirrors our ethos and aligns with our customer centric focus, which is very important to us. FACE Credit Consultancy is an extremely professional and effective company who go out of their way to deliver for Cabinpac and I highly recommend their services.
I have been using Face Credit Consultancy for the collection services since mid-2020 and I have never looked back. The service has increased my cash flow each month and it has freed me up to focus on my business and oversee operations. I have the utmost confidence that Sharon and the team will deliver a professional service, maintaining my customer relationship while still while ensuring I get paid. I would have no problem in recommending FACE Credit Consultancy to any other business.
Although we had a really solid Credit Control team in place we asked FACE Credit Consultancy to review our processes and procedures. Sharon created a robust policy as well as some really useful tools to help manage the process.
“Sharon’s experience in credit management is exceptional. She recently gave our finance and management team some training on credit management and reporting processes. The feedback form the team was that Sharon was very relatable and her knowledge and experience was self-evident. She gave us all a renewed energy and vigour to approach credit management with confidence and to set our regular meeting protocols in place. We would highly recommend Sharon to any company looking to improve their performance and to get better results.”
Sharon is a valued member of County Kildare Chamber. FACE Credit Consultancy provide valued advice and training to our membership. I have no hesitancy in recommending Sharon and her team to businesses who may require their services.
Face Credit Consultancy provided a full day retraining to our Credit Control Dept. We found the training to be very informative with practical tools to help with day-to-day issues, Sharon’s friendly and personal approach allowed the team to ask questions relevant to our business and individual challenges. All team members gained a huge amount knowledge and finished the day feeling confident and empowered in their roles. As a result, we have seen processes improve, accounts have been reconciled faster and our Debtor days have been reduced. Also, the overall morale in the office has increased as we know we all encounter the same issues we now can lean on each other to resolve them. I highly recommend Sharon and Face Credit Consultancy to help your business.